Privacy Policy – CANNPRO Quality and Care
Last Updated: [03/04/2025]
CANNPRO Quality and Care ("we," "us," or"our") is committed to protecting your privacy. This Privacy Policyoutlines how we collect, use, store, and protect personal information incompliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collection of Personal Information
We collect personal information necessary to provide services, comply with legal obligations, and enhance user experience. Thisincludes details such as name, contact information, healthcare provider details, prescription-related information, and any other data required for regulatory compliance.
Information may be collected directly from individual sthrough our website, secure portals, phone, email, or other forms of communication. In some cases, we may receive information from health care professionals or pharmacies when required for patient care and compliance with regulations.
Use of Personal Information
Personal information is used to facilitate access to medicinal cannabis products, process prescriber and pharmacy requests, comply with Therapeutic Goods Administration (TGA) regulations, and ensure legal and ethical distribution of products. We may also use data to respond to inquiries, improve our services, and ensure compliance with Australian health and consumer laws.
We do not engage in direct-to-consumer advertising or promotion of medicinal cannabis products. All information provided is intendedfor educational and professional use by registered healthcare practitioners and pharmacists.
Storage and Security
We take reasonable steps to protect personal information from unauthorised access, misuse, or disclosure. Data is securely stored in compliance with Australian data protection laws and is only accessible to authorised personnel.
In cases where third-party service providers are engaged,they must comply with strict privacy and security standards. Personal information is not sold, traded, or shared with external parties without explicit consent, except where required by law.
Access and Correction
Individuals have the right to request access to their personal information and seek corrections if data is inaccurate or outdated. Requests can be made by contacting us directly. We will take reasonable steps to verify identity before granting access or making corrections.
Disclosure of Information
We do not disclose personal information unless required bylaw, regulatory authorities, or healthcare providers involved in prescription fulfilment. In limited cases, data may be shared with government bodies, such as the TGA or other health regulators, to comply with Australian legal obligations.
Cookies and Website Data
Our website may use cookies and tracking tools to enhance user experience and gather analytical insights. These technologies do not collect personally identifiable information unless explicitly provided. User scan manage cookie preferences through browser settings.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in regulations or business practices. Any updates will be published on our website, and continued use of our services constitutes acceptance of the revised policy.
Contact Information
For privacy-related inquiries or requests regarding personalinformation, please contact us at .
CANNPRO Quality and Care – Committed to privacy,security, and compliance with Australian health regulations.
